For social workers & care coordinators
Protect your service user. Take a visit off your caseload.
YOURmeds is a NICE-recognised medication monitoring system that works in partnership with local pharmacies. It prompts the right dose at the right time, flags a missed or incorrect dose the moment it happens, and gives you real-time actionable insights on the care package — without adding a daily visit to anyone’s diary.
Takes less time than one home visit
Referring takes minutes and costs you nothing · Funding and set-up handled by our team
Backed by real-world validation
Real-world validation, not just a good pitch
YOURmeds has been trialled and evaluated by university health boards and councils across the UK. Including Welsh Government-backed innovation funding, an NHS Wales Award shortlisting, and published local authority case studies.
Bridgend / Cwm Taf Morgannwg University
Backed by Welsh Government SBRI innovation funding — an 82% improvement in medication adherence and a 50% reduction in unnecessary carer visits, with real-time alerts giving families confidence around the clock.
Leeds City Council
Across 15 people over 81 days, roughly 1,676 medication visits were saved, averaging a 6.55:1 return on the cost of the service.
Stoke-on-Trent City Council
Nearly 2,000 care hours saved across 20 people, a 4x return — now commissioned for 150 people across the city.
Figures and outcomes are drawn from each organisation’s published case studies and reports.
Who this is for
Medication is one of the biggest safeguarding risks — we can help you reduce it
Under the Care Act 2014, you’re already weighing wellbeing, independence and safeguarding for these exact situations.
Living alone, at risk of missed doses
Older adults or anyone managing multiple medications without daily support nearby.
Memory difficulties or dementia
People who forget whether they've taken a dose, or take one twice, without realising.
Recently discharged from hospital
New or changed medication regimes that need extra support to bed in safely at home.
Learning disabilities
Support to build independence with medication, with a safety net for family or carers.
Mental health support needs
Consistent prompting for anyone whose routine benefits from an external nudge.
Family carers who can't be there daily
Peace of mind for relatives who worry when they can't check in person.
How YOURmeds helps
Evidence for your care plan, not just a reminder
The pharmacy fills it, YOURmeds prompts it, and you get the data — without anyone needing to visit just to hand over a tablet.
1. Pharmacy delivers the meds
Medication arrives pre-loaded into numbered trays, posted out weekly or monthly — no one has to fill a dosette box by hand.
2. YOURmeds makes sure they're taken
A number appears on screen when it's due. Sensors can tell if the correct dose, the wrong dose, or too much was taken — flagging a real safeguarding risk, not just a missed reminder.
3. Supporters are told automatically
Up to 5 nominated people get a free app showing what's been taken and what's due, with an alert the moment something's missed.
4. You get reviewable data & peace of mind
Real adherence data you can point to in a review or funding panel, instead of relying on a good day at a home visit.
What happens after you refer
A referral shouldn't disappear into a queue
Here’s the actual turnaround you can expect once your form lands with us.
Day 1 — Referral processed
We confirm receipt straight away and process your referral within 1 business day. If anything's missing, we'll tell you exactly what, rather than letting it stall.
Day 2 — Pharmacy set up
If you consent to switching to a YOURmeds partner pharmacy on the form, this is faster — we confirm the service user's start date and get equipment posted out within 1 business day. Keeping their existing pharmacy may take a little longer.
Day 3 — Medication delivered
The pharmacy delivers the first medication to the service user. Outside weekends, the whole process typically takes around 3 days start to finish.
How to refer
Takes less time than one home visit
No portal to register for, no phone queue. Just the form.
Step 1 — Download the referral form
One page, straightforward, and quick to complete alongside your usual assessment notes.
Step 2 —Complete the form
Add the service user's details, most of this you'll already have from your assessment. You'll also need the service user's medication timings, so it's worth having their MAR chart or care plan nearby.
Step 3 — Email it to our referrals team
Send the completed form to referrals@yourmeds.net and we'll take it from there.
Referring costs nothing and takes a few minutes. Funding for the service is arranged directly with your local authority on our end — if there isn’t an existing arrangement in place yet, that’s a conversation we have with your council, not something you need to sort out.
Common questions
Questions social workers ask us
Does this cost my team or the service user anything?
Is there real evidence this works, or is it just marketing?
It’s been trialled and evaluated by university health boards, councils and government-backed innovation funding across the UK.
What if the service user lives alone with no family support?
Absolutely — YOURmeds is built for this. Our Monitoring Centre team can be nominated as the responder, giving 24/7 professional oversight even without a family supporter, so no one is left without a safety net.
Is this suitable for every type of medication?
Yes — between the two systems, nothing gets missed. Tablets and capsules are managed through YOURmeds, while liquids, inhalers and injectables are covered by our PillPal app, so the full medication regime is supported either way.
How quickly will something actually happen after I refer?
What happens if a dose is missed or taken incorrectly?
Ready when you are
One form. One less risk on your caseload.
Download the form, fill it in, and email it across.
